At A.W. Creative Studio, we respect your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR). This privacy policy explains how we collect, use, share, and protect your information when you visit and use our website.
Information Collection
We collect various types of information when you use our site, including:
- Personal Information: Name, email address, mailing address, phone number, and payment information.
- Usage Information: Information about how you use our site, such as pages you visit and interactions you make.
- Device Information: Device type, operating system, IP address, and browser information.
Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Contractual Necessity: To process your orders and provide the products and services you request.
- Legitimate Interests: To improve our services and website, and for direct marketing purposes.
- Consent: For sending marketing communications, where you have opted-in.
- Legal Obligations: To comply with legal and regulatory requirements.
Use of Information
We use the information we collect for the following purposes:
- Order Processing: To complete purchases and provide the products and services you request.
- Customer Service: To provide support and respond to your inquiries.
- Personalization: To improve your experience and customize content and advertising according to your interests.
- Marketing Communications: To send marketing messages and special offers if you have opted to receive them.
- Data Analysis: To analyze site usage and improve our services.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information in the following cases:
- Service Providers: With service providers who assist us in operating our site and providing our services (such as shipping companies and payment processors).
- Legal Compliance: If required by law or to protect our rights, property, and safety, as well as the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction.
International Transfers
Your personal data may be transferred to and processed in countries outside the UK. We ensure that such transfers are conducted in compliance with UK GDPR by implementing appropriate safeguards.
Information Protection
We use various security measures to protect your personal information from unauthorised access, use, and disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
Your Rights
Under the UK GDPR, you have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Objection: You can object to the processing of your personal information for marketing purposes.
- Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.
- Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us.
Cookies
We use cookies to enhance your experience on our site. You can adjust your browser settings to refuse cookies, but this may affect your ability to use some features of our site.
Changes to the Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about our privacy policy or your data protection rights, please contact our customer service team at:
- Email: info@aw-creativestudio.com
- Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Thank you for trusting us. We are committed to protecting your privacy and providing a safe and enjoyable experience.